I bought my tickets but...

  • I Need To Reschedule

    Subject to availability.

    To reschedule your tickets, please visit our Change Of Date Request page.

    For VIP and Premium there is a fee of $4.99, requests must be made at least 24 hours prior to your scheduled attendance time.

    For Basic tickets, there is a fee of $9.99 per ticket. Requests must be made at least 24 hours prior to your scheduled attendance time.

    Please note a $9.99 per ticket fee will apply for a change of date request for ALL tickets with a scheduled arrival time of fewer than 24 hours.

    Last-minute change of date requests will not be honored except in exceptional circumstances.

  • I Want To Upgrade Or Downgrade

    Upgrades can be purchased at the venue, or in advance. Please contact to upgrade your tickets in advance.

    Unfortunately, we cannot downgrade tickets - and we don’t know why you would want to!

  • I Want To Change The Name On Them

    The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

  • I Never Received Them

    If you have purchased tickets to Immersive Monet directly through our website, but have not yet received your tickets, please contact us to have this rectified.

    Please check your spam/junk folder before contacting the box office.

  • Tickets Info

  • Authorized Ticket Sellers

    Warning! Check before you go! If you want to experience the Immersive Monet Exhibit that is taking Chicago by storm and sold out in Los Angeles, New York, and San Francisco, ensure you are buying your tickets from or our verified partners.

    Should you have purchased tickets for our exhibit from any other site other than listed below, please reach out to for verification.

    Authorized Ticket Partners To Immersive Monet Columbus
    • Barter Network
    • (gift vouchers)
    •  (gift vouchers)

    Other partner sites may too have promotions and access to tickets but these should redirect you to our website for purchase.

  • Ticket prices

    VIP- $79.99
    Premium- $59.99
    Basic- $39.99
    Child- $24.99

    VIP - $69.99
    Premium - $49.99
    Basic - $34.99
    Child - $19.99

    VIP - $59.99
    Premium - $39.99
    Basic - $29.99
    Child - $19.99

    All tickets are subject to applicable taxes and fees.

  • Ticket types

    There are no refunds of tickets for the exhibit.

    Tickets are available online and directly at the box office on the day of the exhibit (subject to availability).

    VIP Tickets Include
    • Priority Access
    • Flexibility to arrive +/- 1hr of your time
    • VIP Souvenir Laminate
    • Limited edition Poster
    • Cushion Rental
    Premium Tickets Include
    • Cushion rental
    • Limited edition poster
    • Flexibility to arrive +/- one hour of your time - subject to public opening hours
    Basic Tickets Include
    • Standard admission††
    • Strict arrival window of 20 minutes within your scheduled attendance start time.
    Child Tickets Include
    • Admission ages 6 - 16
    • No change of date fees
    • Must be accompanied by an adult ticket
    • Children age 5 and under do not require a ticket

    The exhibit does have loud music and ear protection, especially for children, is advised. Earplugs are available at the gallery.

    For further clarification, please read our terms and conditions.

  • Group tickets

    A group discount of 20% is available for groups of 10 and more. Please visit our group ticket page for pricing and availability.

    For groups larger than 50 people please contact us.

  • Exhibit Info

  • Accessibility

    The entrance, lobby and gallery are all on the same floor with no barriers. The venue is wheelchair accessible and has no barriers to entry for anyone using mobility aids.

    Seating & Mobility Aids

    Wheelchairs, walkers, and scooters are all permitted. We have one first-come, first-serve wheelchair on-site for those who need it, as well as limited bench seating available in the gallery. Folding chairs can be brought into the exhibit for folks who have a hard time standing for extended periods of time upon request

    Wheelchairs can access the front sidewalk from the accessible parking spaces on the northwest corner of the building. Upon reaching the sidewalk to the front door, there are no other level changes throughout the venue.


    There are two bathrooms located at the rear of the building. They can be accessed from a corridor to the right of the gallery exit, as well as from the venue entrance by walking through the retail and mural corridor past the gallery.

    Each bathroom is equipped with one accessible stall. There are currently no gender-neutral facilities.

    Sensory Advisory

    This exhibition contains bright lights that may cause discomfort for people with photosensitivity. Viewer discretion is advised.

    Part of the immersive experience is the music, which can at times be loud. This may cause discomfort for people with sensitive hearing. Earplugs are available upon request.

    There is a small lounge near the exit of the venue with a comfortable environment and seating for those needing to take a break; the area is generally very quiet at most times.

  • Exhibit Hours

    Exhibit opens 15 minutes before the first entry time of the day and closes 15 minutes after the last entry time of the day. For entry time please see the ticketing calendar when you click BUY TICKETS

  • Location, Parking & Transit

    The original Immersive Monet will be coming to Lighthouse Artspace Columbus at 940 Polaris Parkway, Lighthouse Artspace will be transformed into an unforgettable art experience where the art of Monet will come to life around you.

    Renowned for transforming venues into unforgettable art experiences, the Immersive Monet Exhibit strives to highlight the unique architecture of its spaces while integrating influences from its history and community. Get ready to be transported the second you step inside.


    Parking is available at no cost onsite.

    There are five accessible parking spots on the side of the building adjacent to the sidewalk to the front door. The accessible parking spaces are level with the sidewalk. The rest of the parking lot requires a step up to the sidewalk of 6”-8”.

    Patrons can be dropped off at the front door where there is space in the entry area to wait.


    The location is near the suburban Columbus neighborhood of Polaris. Central Ohio Transit Authority (COTA) has bus stops within .5 and .6 miles of the venue site.

  • Prohibited & Permissible Personal Items

    We encourage you to leave valuables, large bags, and other personal belongings at home. For the safety of our visitors and the collection, all bags entering or leaving the exhibit, including purses, are subject to inspection.

    Backpacks and duffle bags are not permitted in the exhibit.

    • Backpacks and duffle bags
    • Paints and aerosols
    • Indelible markers
    • Weapons of any type
    • Outside food and beverages (including alcohol)
    • Food of any type is not permitted in the gallery
    • Any item deemed by exhibit security or venue management to be inappropriate
    • Bikes, helmets, skateboards, Heelys, rollerblades, and non-mobility aid scooters are not permitted
    • Camping chairs
    • Tripods

    Photos and video recording are allowed, but we ask that you limit the length of recording to less than 2-minute clips and refrain from using flash. Professional grade equipment and tripods are not permissible unless previously approved by management.


    • Walkers, mobility scooters, and other mobility aids
    • Service animals - For non-traditional service animals please contact the exhibition before your visit.
    • Strollers

    Immersive Monet reserves the right to amend the above restrictions without notice. If you are unsure about an item you are bringing with you, please contact us for more information.