Subject to availability.
To reschedule your tickets, please visit our Change Of Date Request page.
For VIP and Premium there is a fee of $4.99, requests must be made at least 24 hours prior to your scheduled attendance time.
For Basic tickets, there is a fee of $9.99 per ticket. Requests must be made at least 24 hours prior to your scheduled attendance time.
Please note a $9.99 per ticket fee will apply for a change of date request for ALL tickets with a scheduled arrival time of fewer than 24 hours.
Last-minute change of date requests will not be honored except in exceptional circumstances.
Upgrades can be purchased at the venue, or in advance. Please contact email@example.com to upgrade your tickets in advance.
Unfortunately, we cannot downgrade tickets - and we don’t know why you would want to!
The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.
If you have purchased tickets to Immersive Monet directly through our website, but have not yet received your tickets, please contact us to have this rectified.
Please check your spam/junk folder before contacting the box office.